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File List
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01.01-introduction.mkv 33.04 MB
01.02-what_is_kano_analysis-an_introduction.mkv 47.59 MB
01.03-case_study-introduction.mkv 12.52 MB
01.04-case_study-introduction_of_the_imf_bank.mkv 37.95 MB
01.05-case_study-ethans_introduction.mkv 37.5 MB
02.01-dissatisfiers_or_basic_needs.mkv 18.48 MB
02.02-satisfiers_or_performance_needs.mkv 12.74 MB
02.03-delighters_or_excitement_needs.mkv 23.18 MB
02.04-case_study_exercise.mkv 16.01 MB
02.05-section_2_conclusion.mkv 10.08 MB
03.01-the_kano_analysis_grid-basic_requirements.mkv 27.4 MB
03.02-the_kano_analysis_grid-performance_requirements.mkv 8.75 MB
03.03-the_kano_analysis_grid-delighter_requirements.mkv 7.95 MB
03.04-the_kano_analysis_grid-additional_requirement.mkv 10.23 MB
03.05-the_kano_analysis_grid-summary.mkv 12.67 MB
04.01-why_use_the_kano_questionnaire.mkv 15.24 MB
04.02-functional_and_dysfunctional_forms_of_the_kano_questionnaire.mkv 34.82 MB
04.03-choices_for_each_kano_question.mkv 13.91 MB
05.01-introduction_to_the_kano_evaluation_table.mkv 14.27 MB
05.02-use_of_kano_evaluation_table-an_example.mkv 11.13 MB
05.03-the_kano_evaluation_table-what_did_we_learn_so_far.mkv 10.99 MB
05.04-the_kano_tabulation_form.mkv 16.87 MB
06.01-step_01-make_a_list_of_potential_customer_needs.mkv 25.2 MB
06.02-step_02-convert_customer_voices_to_requirements.mkv 30.54 MB
06.03-step_03-develop_a_kano_questionnaire.mkv 14.83 MB
06.04-step_04-test_the_questionnaire.mkv 43.92 MB
06.05-step_05-administer_the_questionnaire.mkv 43.77 MB
06.06-step_06-process_the_results.mkv 15.31 MB
06.07-step_07-analyze_the_results.mkv 14.71 MB
06.08-step_07-tool_tip.mkv 14.77 MB
07.01-advantages_and_disadvantages_of_kano_analysis.mkv 21.05 MB
08.01-concluding_the_program.mkv 28.17 MB
9781803242866_Code.zip 542.52 KB
Torrent downloaded from Demonoid.txt 35 B
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