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File List
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01 - Welcome to ITIL Foundation Certification Prep.mp4 31.5 MB
02 - Service Management Fundamentals.mp4 49.57 MB
03 - ITSM Lifecycle Fundamentals.mp4 49.79 MB
04 - Processes 101.mp4 68.66 MB
05 - Service Portfolios.mp4 43.01 MB
06 - Financial Management.mp4 51.3 MB
07 - Business Relationship Management.mp4 37.37 MB
08 - Service Design Package.mp4 52.67 MB
09 - Catalog Management.mp4 33.97 MB
10 - Service Level Management.mp4 89.06 MB
11 - Availability Management.mp4 54.14 MB
12 - Capacity Management.mp4 41.67 MB
13 - IT Service Continuity Management (ITSCM).mp4 56.28 MB
14 - Information Security.mp4 31.49 MB
15 - Supplier Management.mp4 28.52 MB
16 - Service Transition Overview.mp4 33.81 MB
17 - Configuration Management.mp4 61.72 MB
18 - Change Management.mp4 72.39 MB
19 - Release and Deployment.mp4 53.18 MB
20 - Knowledge Management.mp4 48.18 MB
21 - Transition Planning and Support.mp4 20.62 MB
22 - Service Operation Overview.mp4 62.72 MB
23 - Service Desk Function.mp4 29.08 MB
24 - Event Management.mp4 35.61 MB
25 - Incident Management.mp4 61.89 MB
26 - Problem Management.mp4 43.96 MB
27 - Access Management.mp4 27.18 MB
28 - Request Fulfillment.mp4 23.38 MB
29 - Continual Service Improvement- Overview.mp4 43.29 MB
30 - The Deming Cycle.mp4 16.74 MB
31 - 7-Step Improvement Process.mp4 48.89 MB
32 - Roles.mp4 35.19 MB
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