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01 Introduction/001 Welcome.mp4 24.12 MB
01 Introduction/001 Welcome.srt 2.25 KB
01 Introduction/002 What you should know.mp4 27.75 MB
01 Introduction/002 What you should know.srt 2.6 KB
02 What Is a Service Desk_/001 Evolution of the service desk.mp4 39.49 MB
02 What Is a Service Desk_/001 Evolution of the service desk.srt 8.62 KB
04 Service Desk_ The Processes/001 Defining processes and understanding their importance.mp4 50.06 MB
04 Service Desk_ The Processes/001 Defining processes and understanding their importance.srt 10.48 KB
[FreeCoursesOnline.Us].url 123 B
[FreeTutorials.Us].url 119 B
[FTU Forum].url 252 B
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